Your privacy matters to us. This Privacy Policy explains what personal data cv9999 collects, how we use it, who we share it with, and what rights you have as a registered player in Bangladesh.
cv9999 takes data protection seriously. Here are the core principles that govern how we handle your personal information.
cv9999 collects only the personal data that is strictly necessary to provide you with a safe, functional, and compliant gaming experience. We do not collect data beyond what is required for account registration, identity verification, and payment processing.
All data transmitted between your device and the cv9999 platform is protected by 256-bit SSL encryption. This includes your login credentials, payment details, and personal identification information. Your data is never transmitted over unsecured connections.
You have the right to access, correct, and request the deletion of your personal data at any time. cv9999 provides clear processes for exercising these rights, and our support team will respond to data-related requests within a reasonable timeframe as set out in this policy.
cv9999 does not sell your personal data to third parties. We share data only with carefully selected service providers who are contractually bound to handle your information securely, and only to the extent necessary for them to deliver their services to the platform.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in line with our internal data retention procedures.
cv9999 uses cookies and similar technologies to improve platform performance and personalise your experience. Our Cookie Policy section explains exactly which cookies we use, what they do, and how you can manage your cookie preferences through your browser settings.
cv9999 is Bangladesh's premier online casino and sports betting platform, operated at https://cv9999.biz. This Privacy Policy applies to all personal data collected by cv9999 through its website, mobile interface, customer support channels, and payment processing systems. It governs data relating to all registered players, prospective registrants, and general visitors to the Platform.
This Policy should be read alongside the cv9999 Terms & Conditions, which form the overarching legal agreement between you and the Platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-related matter, the Terms & Conditions shall prevail unless the conflict relates specifically to data protection obligations, in which case this Policy shall govern.
cv9999 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We regularly review this Policy to ensure it accurately reflects our data practices, and we will notify registered players of any material changes as set out in Section 11 of this Policy.
cv9999 collects personal data through a variety of means, including data you provide directly during registration and verification, data generated automatically through your use of the Platform, and data received from authorised third-party service providers. The categories of personal data we collect include:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID, passport | Provided by you / KYC provider |
| Contact Data | Email address, mobile number | Provided by you |
| Financial Data | Mobile wallet number, bank account, card token | Provided by you / payment provider |
| Technical Data | IP address, device type, browser | Collected automatically |
| Usage & Behavioural Data | Game history, betting patterns, session logs | Collected automatically |
| Communications Data | Support chat transcripts, email records | Provided by you |
cv9999 processes your personal data for the following purposes. Where processing is based on consent, you may withdraw your consent at any time by contacting support, though withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.
cv9999 processes your personal data on the following legal grounds:
cv9999 does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose:
cv9999 engages trusted third-party service providers to support the operation of the Platform. These providers are permitted to process your personal data only on cv9999's instructions and are contractually bound to appropriate data protection standards. Service provider categories include:
cv9999 may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, or where such disclosure is necessary to protect the rights, property, or safety of cv9999, its players, or the public. cv9999 will endeavour to notify you of any such disclosure unless doing so is prohibited by law or would undermine an ongoing investigation.
In the event that cv9999 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.
Under no circumstances does cv9999 sell, rent, lease, or trade your personal data to third parties for their own independent marketing or commercial purposes. Any third party that receives your data from cv9999 is limited to using it solely for the purposes for which it was shared.
Your personal data is stored on secure servers operated by cv9999 or its authorised cloud hosting providers. All servers used to store player data are protected by industry-standard physical and logical security controls, including access control systems, intrusion detection, and regular security audits.
cv9999 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, cv9999 will notify affected players without undue delay and will provide information about the nature of the breach, the data affected, the likely consequences, and the measures taken or proposed to address the breach.
Cookies are small text files placed on your device when you visit the cv9999 website. They enable the Platform to recognise your device across sessions, remember your preferences, and gather analytical data about how the Platform is used. Similar technologies include web beacons, pixel tags, and local storage objects, which function in a comparable way.
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Strictly Necessary | Enable core Platform functionality such as login session management, security tokens, and load balancing. | Yes — cannot be disabled |
| Functional | Remember your language preference, display settings, and responsible gaming tool configurations. | No — can be disabled |
| Analytical / Performance | Collect anonymised data about how players navigate the Platform, which pages are most visited, and where errors occur, to help us improve the service. | No — can be disabled |
| Marketing | Used, where you have consented, to track the effectiveness of promotional campaigns directed at the Bangladesh market. | No — requires consent |
You may manage your cookie preferences at any time through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies may prevent the Platform from functioning correctly and may limit your ability to log in or place bets. For guidance on managing cookies in your specific browser, consult your browser's help documentation.
As a registered player on the cv9999 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected], including your registered username and a description of the right you wish to exercise. cv9999 will respond to your request within 30 days of receipt.
cv9999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years post-closure | Legal and regulatory compliance |
| KYC & Identity Verification Data | Duration of account + 5 years post-closure | AML obligations and potential legal disputes |
| Financial Transaction Records | 7 years from the date of the transaction | Statutory financial record-keeping requirements |
| Customer Support Communications | 3 years from the date of the interaction | Dispute resolution and service quality review |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Evidence of consent for marketing communications |
| Technical & Usage Logs | 13 months from collection | Platform security monitoring and fraud detection |
Upon expiry of the applicable retention period, personal data will be securely deleted or, where deletion is not technically feasible, permanently anonymised so that it can no longer be associated with any identifiable individual.
The cv9999 Platform is strictly intended for adults aged 18 years and above. cv9999 does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account, make a deposit, or use any feature of the Platform.
If cv9999 becomes aware that personal data has been collected from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the cv9999 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
cv9999 strongly encourages parents and guardians to make use of parental control software to prevent minors from accessing online gambling platforms. Resources for child internet safety are available from a number of reputable non-profit organisations operating in Bangladesh.
cv9999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the Platform and, where we hold a valid email address for you, by sending an email notification to your registered address, with a minimum of seven (7) days' advance notice before the revised Policy takes effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how cv9999 is protecting your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the revised terms, you must close your account before the effective date of the revision.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way cv9999 processes your personal data, please contact us using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
Please include your registered account username and a clear description of your request or concern in all correspondence to allow us to locate your account and respond accurately.
With your personal data safeguarded by industry-leading security measures, you can enjoy the full cv9999 experience with confidence — hundreds of slots, live tables, and real-time cricket betting. 18+ only.
18+ only. Please gamble responsibly. Terms & Conditions apply.